Customer Ratings & Reviews for 1st Rate Insurance Plus
First Rate Insurance - You Guys Rock!
I want to thank you so much for your superb customer service! It has truly been a pleasure to work with you and I will definitely be recommending 1st Rate insurance to anyone with insurance needs. While I knew I was dealing with a reliable company before I even contacted you, I cannot say how pleased I am with the help and the information I received from jack. Customer service is of the utmost importance, and I can honestly say that I was extremely comfortable in the entire process and happy as well as secure with the outcome. As I told Jack earlier, you guys ROCK!! ~ Sarah B
The best decision I ever made!
I had been with one of the large companies (not the gecko) for years and when I bought my new car, I stated wondering if I was really getting such a great deal anymore…1st Rate saved me $960.00 a year on my car insurance !! I’m a happy customer for life now!
The best decision I ever made!
I just bought a new house, my current agent was dragging his feet, so I opened the phone book and started calling around. My agent at First Rate answered the phone and quoted my house and completed the documents I needed to get my house on time in the SAME DAY I CALLED!! I switched all of my insurance there and I am never going back!
Can Count on Them
First Rate Insurance saved me over 35% on my auto insurance, and gave me better coverage. I’m just mad I didn’t call them earlier.
Notably good service experience
I’ve had my insurance with First Rate Insurance for over 10 years, the staff has always been very helpful and courteous. Give them a call; they’ll save you money too.
The staff was wonderful! They have a great choice of companies to choose from.
Your staff has always been helpful, courteous and prompt. I thank you for the excellent service you have given me.
First Rate Insurance just provided me with the quickest service I have ever received! - Jessica R., Kirkland, WA
First Rate Insurance has been there when my family has needed help with our policies, always going above and beyond, and exceeding our expectations. Yes, we are saving money over our previous insurer, but their excellent customer service is priceless. This is a company that you recommend to friends and family, and we have! ~ D. Christen
I have been doing business with Ken for over 15 years. He, Lynne and their staff have far exceeded my expectations for service throughout the years. I have my auto, home, business and rental insurance with them. When personal challenges arise they are always there to solve them quickly and efficiently. The service I receive is uncompromising and very rare these days. ~ Tom Klein, Kirkland, WA
First Rate saved me $ and time vs. what I found on the internet. Nice to know someone is there to help who understands the business!
~ K. Crawford
You really tried hard to get me the best possible rate. Thanks! ~ C. Frisbie
Thank you for the fast turnaround on this, and previous insurance requests. I really appreciate working with someone who’s ready to do something as soon as I am. ~ A. Olson, Seattle, WA
Thank you Ken, I enjoyed working with you and look forward to working with you in the future. ~ J. Baxley
I have been a customer of 1st Rate Insurance Plus for almost 9 years. I just want to let you know that your company has the most reliable, friendly, helpful, and honest service I have ever experienced. I have been working with Jack Greene for about 4 years now and I have 100% confidence and faith in him. I just want to thank you so much for the great service and peace of mind! L. Doody
When our agent Jack noticed our rates were going up he took the time to investigate the reason. He was able to switch our policy to one that not only gives us better coverage, but will save us $1200.oo a year. You don’t hear of that too often. We really appreciate Jack and 1st Rate Insurance Plus!~ C. Gleed
Jack Green was a great help! He cut my insurance cost by 50% per month! I now have an extra $2500/yr in my pocket. ~ Steve
"Thank you Lynne!" - You're first rate in my book!!" ~ Kevin
I have now been with 1stRate Insurance for 2 or 3 years and I couldn't be happier. I'm saving money over the big outfits I was with and their customer service is top-notch. What has truly made me a committed customer though is the personal attention they pay to each customer. Never in my life have I had an insurance agent contact me to tell me he had found a lower premium for me at a different provider or that he had found a discount that would lower my payment! Jack has done all these time and again and made me a fan of 1stRate because I know they personally care about me and treating me right. To find that in today's business environment is incredibly rare. THANK YOU 1stRate!
Robert Coleman, Kirkland WA